Frequently asked questions
Can't find your answer? Ask in the #yardım (help) channel on Discord or open a support ticket from the app.
Which game does Fenrir work with?
Rise of Kingdoms, in all 18 game languages and every kingdom. Fenrir is independent software; it is not affiliated with or endorsed by Lilith Games.
Which emulators are supported?
MuMu Player 12 (recommended) and LDPlayer 9. BlueStacks is not supported. The emulator should run at 1920×1080 with DPI 280; Fenrir checks and fixes this on first launch.
Does it need my password?
No. Fenrir works with the account that is already open in your emulator; it never asks for or stores a password.
Does it spend gems?
No. It checks the screen before every tap and never presses a button with a price tag or a gem icon. Tasks that use items, such as speed-ups, are off by default and ask for a daily limit when you turn them on.
Will my account be banned?
No automation tool can guarantee that it won't; automation may be against the game's rules, and the risk is yours. See the terms of use for details.
How many accounts or emulators can I run?
Up to 10 emulators, depending on your plan and your PC. The app suggests a number that suits your computer (about 3.5 GB of memory and 2 cores per emulator). It can also rotate between several characters on one emulator.
What happens if I touch the game while the bot runs?
The bot pauses on that emulator and resumes a few minutes after you stop, or when you press "Resume".
What happens when the game updates?
On a new game version Fenrir first tests itself; if something doesn't match, it stops and tells you. When a compatible version is ready it updates itself, and we announce it on our Discord.
Can I move my license to another computer?
Yes. Open Fenrir on the new computer and press Settings → License → "Move to this computer". You can do this yourself twice a month; for more, open a support ticket.
Does it work without internet?
Yes. The license is checked once a day; without internet Fenrir keeps working for 72 hours after the last check.
How do I pay?
With Wise from abroad, or by bank transfer (havale, EFT or FAST) from Turkey. When you place an order you get a personal code to write in your payment's reference. Once the payment reaches our account it is confirmed and your license key appears on your order page. Card payments are coming soon. Licenses are monthly and never renew automatically: to extend, place a new order and choose "Extend my license".
Do I have to share my data?
No. "Share anonymous data" is off by default. If you turn it on, only the game parts of the screen are shared (chat and names are blurred), and you can turn it off and have your data deleted at any time. See the privacy policy.
Can I get a refund?
If Fenrir doesn't run on a supported system and our support team can't fix it, you get a refund within the first days after purchase. See section 9 of the terms of use.
How do I get support?
Press "Open support ticket" in the app: your version, emulator and recent events are prepared and a private channel opens for you on Discord. For general questions, use the #yardım (help) channel.