FENRIR

Setup help

The 8 problems people run into most often during setup, and how to fix them. Most take a few minutes and Fenrir's own buttons.

Start with the system check. On first launch (and later from Settings → Connection → System check), Fenrir checks the emulator, the ADB connection, resolution, the game, screen capture, disk and memory. Under each problem line it says what to do, and most have a Fix button.

Setup guide · How to install and use Fenrir, step by step.The video was recorded with an earlier version; the confirmation screens it shows during setup and on first launch no longer appear.
"MuMu Player 12 not found"

Fenrir couldn't find MuMu Player 12 on your computer.

  1. In the system check, press Download MuMu: MuMu's official download page opens in your browser (Fenrir doesn't download files itself).
  2. Open the downloaded file and install it; don't change the install location.
  3. When MuMu opens, install the game from Google Play and log in once.
  4. Go back to Fenrir and press Check again.

If it says MuMu is installed but the emulator is missing, pick the MuMu emulator you use under Accounts → Emulators. LDPlayer 9 is supported too; BlueStacks is not.

The "ADB connection" fails

Fenrir connects to the emulator through ADB; it can't connect if the emulator or ADB is off.

  1. Make sure the emulator is running and the game is installed.
  2. In the system check, press Fix: the connection is set up again.
  3. Using LDPlayer: LDPlayer Settings → Other → ADB debugging → Open local connection.
  4. If it still fails, close and reopen the emulator and press Check again.

If you need to enter the address by hand: Settings → Connection → ADB address.

The game won't open or can't be found
  • "Rise of Kingdoms is not installed": install the game from Google Play in the emulator and log in once.
  • Game closed: press Fix; Fenrir opens the game.
  • The game wants an update: update it from Google Play in the emulator. Fenrir doesn't open the store; on a new game version it tests itself first.
  • "Logged in on another device": the account is open on your phone. Fenrir leaves the account alone meanwhile; log out on your phone or wait for the time you chose in the panel.
Windows says it "protected your PC"

Because Fenrir is a new program, Windows may show a blue "Windows protected your PC" window the first time. This is a normal warning for new programs that haven't been downloaded much yet.

  1. In the window, click More info.
  2. Click Run anyway at the bottom.
  3. Setup continues without asking for admin rights.

If you want to see that the file is clean, check the VirusTotal result on the download page. If setup doesn't open at all on Windows 11, "Smart App Control" may be blocking it: write to us on Discord and we'll look at it together.

The email code didn't arrive
  1. Wait 1–2 minutes; the code sometimes arrives late.
  2. Check your Spam, Promotions or Other folder. Sender: [email protected].
  3. Make sure you typed your email address correctly.
  4. The code is valid for 10 minutes; if it has expired, request a new one.

If it still doesn't come, write to [email protected] or on Discord.

The license or account won't connect
  • Connected to another computer: Settings → License → Move to this computer. You can move it yourself twice a month.
  • Can't get a trial: the free trial is once per email and once per computer.
  • Expired: sign in on the site with the same email; My account shows your license and its end date.
  • Email doesn't work: try the Approve in browser or Enter a key buttons in the connect window.
  • Clock error: make sure the Windows time and date are correct.
  • Check your internet connection and that your firewall allows Fenrir.
The emulator is slow or memory runs out
  • Each emulator needs about 3.5 GB of memory and 2 cores. The Accounts tab suggests how many emulators fit your computer.
  • If the system check says "Virtualization (VT) is off", turn on Intel VT-x or AMD-V (SVM) in your computer's BIOS settings; without it the emulator runs very slowly.
  • Set Settings → Connection → Live view quality to Medium or Off.
  • Close programs you aren't using and extra emulators, and update MuMu.
Game language or screen not recognized
  • Fenrir works in all 18 game languages and detects the language from the screen. If the system check shows a Game language warning, press Fix: the setting becomes Automatic.
  • If you changed the game's language, the game reloads; Fenrir waits and carries on.
  • The screen must be 1920×1080, DPI 280. If not, Fix sets it in MuMu and restarts the emulator. By hand: MuMu → Settings → Display → Tablet, Custom 1920×1080, DPI 280.
  • If the bot struggles to recognize the screen, reset the graphics settings to default in the game's Settings window.

Still stuck?

In Fenrir, go to Settings → Support and press Open support ticket: your version, emulator and recent events are prepared, and a private channel opens for you on Discord. You can also paste the report from Copy report in the system check.

Join our Discord Join our Telegram group